Customer service is the experience we deliver to our customer. It’s the promise we keep to the customer. It’s how we follow through for the customer. It’s how we make them feel when they do business with us.
Our company will test every machine before delivery. We will take video to customers to show machine testing. Customers can also come to our workshop for machine inspection and testing. We will deliver the machinery only when customers confirm.
After machinery arrives in customer workshop, we will provide engineers to customer workshop for on-site service after customer confirmation.
Our engineer will install the machinery first, then testing machinery in customer workshop. Finally, we will train customer workers to make sure they know machine operation and maintenance.